Refund policy
Return & Refund Policy
All sales are final. As our products are intimate in nature, we cannot accept any returns or exchanges. We strongly recommend taking a close look at our size charts and detailed explanation on how to find the right size for you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective OR damaged, so that we can evaluate the issue and make it right.
Exchanges
Our exchange policy allows exchanges only for items that are damaged due to a manufacturing defect. Any damage occured from the customer’s or delivery agent’s end will not be liable for exchange. To initiate an exchange, we require clear image or video proof of the damage. Once the submitted evidence is reviewed and the authenticity of the damage is verified, we will approve the exchange process. Please note that exchanges will be granted solely in cases of confirmed manufacturing defects, and no other requests for exchange will be accepted. You can always contact us for any questions at support@apoio.co.in.